Today, I Scolded a Salesperson. His Mother Just Passed Away Yesterday…

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When you read the story title, you may think that I am cruel, but I learn some lessons today.

The story is like this…

I am urging for a new project recently. For those who don’t know me, I work as a mechanical design engineer in a local company related to semiconductor industry. My company’s sales are seriously affected by the economy crisis this time, so as our customers, vendors and suppliers. We are lucky to get some orders this month but the deadline of the project is really short! 3 weeks only from new design to end product! Normal schedule is 1.5~2 months.

My machine is going to be shipped next Monday. I was angry when I found a faulty part on my machine. My vendor had made a careless mistake! Early in the morning around 9am, I called the vendor in charge. I called him few times before he picked up my call finally.

I was in really bad mood because of late pick-up. When he picked up my call, I scold him for his careless mistakes those will lead to the delay of my machine shipment. (Although I know this was not his fault totally, since he is only a salesperson, but he is representing his company)

“Sorry, my mum just passed away yesterday. I am in a hospital…” he explained why he was late to pick up my call.

I was down in my mouth suddenly, actually difficult to explain my feeling of that moment. I apologized for my unkind words. In my mind, I’m still thinking of my urgent machine. He is in miserable condition now, should I chase him for reworking the faulty part? If not, my machine’s shipment sure will be delayed and nobody will listen to my explanation. I will be responsible for everything!

This world is really cruel!

This incident brings some impact thoughts to me; some questions need to be sensed:

1. The salesperson is around 50 years old already, he has to be scolded by youngsters like me because of other peoples’ faults, and will I be like him when I am old?

2. His mother had just passed away, yet he’s still receiving complaints from others, no condolences, will I be like him one day?

3. My mother is becoming older and older, yet I have no time to accompany her, not afford to give her a restful life, will I regret when she passed away one day?

4. We are busy with endless jobs every day, we work very hard, yet we still not able to beat the high rise expenses, is there going to be other easier way to earn extra?

5. Why other people can become so rich? How they success?

I belief I had found a way. I want to start my own business through internet. I need to take solid actions to build my own career. Although it takes time, and it is really difficult at the beginning for me since I have very little knowledge in computer, but learning day by day will bring me closer to success in my life.

And I hope my friends you can achieve your success also! We can learn together if you want to.

1 Comentário:

Alan Tiong said...

hm... touching story. I learn a lesson too :)

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